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If at any time you want me to delete your information, please let me know as this is your right. You can opt out by emailing me at [email protected]
We ship worldwide. We offer a standard service or tracked. Items are dispatched from our office in Scotland, UK
Due to a high volume of orders and frequent busy times, please allow 4 weeks for completion of made to order items. If you need an exact daye please contact us before ordering.Completed orders or ready to ship items will be shipped within 1-3 working days***
***shipping is within 7 days during the Coronavirus pandemic
- Please bear in mind for USA, Canada and international orders that shipping time can be between 7-21 days. There may be a delay at customs, which we cannot accept responsibility for** Customs delays may be SIGNIFICANTLY longer during the coronavirus pandemic, which again, we cannot be held accountable for.
- We ship via an online service by Royal Mail always obtain an official certificate of posting, stamped individually at drop off,which we will happily send you a copy of. Regrettably unless tracked shipping has been purchased, we can’t accept responsibility for missing or lost items. Unless tracking has been purchased NO replacement item will be offered.
- Your order will ship to the mailing address shown in your Paypal so PLEASE make sure it is up to date and accurate.
Any problems or questions, we will be happy to help. Email us at [email protected]
- We do not accept cancellations on custom or made to order items.
- Due to the handmade nature of our items we do NOT offer any Refunds or Exchanges.
However if you receive your order and have a problem with it please contact us immediately after receiving it. We take enormous pride in our products and will do our absolute best to help with your situation.
Mainland UK delivery:
Small item £2.00
Multiple small item : £4.20
Standard boxed parcel £4.20
UK signed for : £5.80
USA,Europe & Australia:
Small item £4.00
Standard boxed parcel £7.80
Please check rates at checkout for international tracked